Davao's Pioneer Water Taxi Service

TERMS AND CONDITIONS
FARES AND BOOKING
Fares are charged based on the actual number of passengers that will travel on the day, less the deposit taken by us.  A 30% deposit is required for all bookings and is fully refundable as long as cancelled 5 days or more prior to pre booked day. Balance to be paid in full prior to boarding. Bookings for Public Holidays including but not limited to St Valentine's Day, New Year's Eve, New Year's Day and Christmas Day are payable at the time of booking and are non-refundable for any reason except if cancelled by Davao Express Water Taxis.
 
 CANCELLATION - the following policy is strictly adhered to:
Contact us for water taxi BOOKING cancellations  thru phone (+63 82) 295 7488 or email to admin@davaowatertaxi.com

a)    Cancelled same day bookings are non-refundable unless service is cancelled by Davao Express Water Taxis.
b)    If booking is cancelled within 4 days of the pre-booked service, 50% of the booking fee is refundable.
c)    If booking is cancelled within 3-2 days of the pre-booked service, 20% of the booking fee is refundable.
d)    Cancelled bookings are not transferable to another day.

Davao Express Water Taxis reserves the right to cancel or postpone services due to weather or swell conditions, and/or safety.
 

NO SHOW

Where passengers fail to show for any reason at the location and time for which the service is booked, Davao Express Water Taxis will wait for a maximum of 15 minutes where possible, before deeming the booking to have been cancelled. In this event, deposit is non refundable.  
 

PAYMENT
All forms of payment is accepted, we accept Paypal, Cash (booking station), Bank Transfers, MasterCard, Visa, AMEX, Diners.  
30% are required for booking or otherwise cash may be paid at the booking station or on board.
 All Credit Cards incur a surcharge of 1.5% as processing fee. This percentage amount will be added onto the final total fee.  
Davao Express Water Taxis reserves the right to charge the credit card with any fees due that have not been paid on board including cancellation fees, additional passengers and/variations to the journey as requested by the passenger.
 

SAFETY
1.Davao Express Water Taxi reserves the right to refuse to carry or to remove from a service, a passenger who, in the reasonable opinion of DEWT, is intoxicated by drugs and/or alcohol and who may pose a potential threat to themselves, others or property. Any passenger, who may be pregnant, suffer from back, neck or heart conditions, or have previous injuries are strongly advised to reconsider circumstance as DEWT is not liable to related pre-existing health conditions.

2.Passengers board and ride on DEWT vessels at their own risk and in no circumstance other than in the gross negligence of the skipper as proven by a court of law, will JLJL Marine Enterprise, its officers, servants or agents be held responsible for any accident, injury, loss or damage to person or property whilst embarking, traveling, or disembarking.

3.Children must be accompanied and is responsibility of adult companions. Child ticket rates apply to children 8 years and above. 

4.Smoking is not permitted while onboard the Water Taxi vessel at any time

5.No Flammable, Hazardous Material or Chemicals should be taken by any passenger while on board the water taxi. Firearms or Dangerous weapons are strictly not allowed onboard the water taxis.

6.DEWT promotes conservation of the environment, littering and destruction of marine resources (corals etc) are forbidden at all times.


WEATHER
WEATHER WARNING: When the Philippine Atmospheric and Geophysical and Astronomic Services (PAGASA) or Philippine Coast Guard (PCG) issues a gale weather warning for Davao Gulf and Nearby Region Davao Express Water Taxis reserves the right to cancel any water taxi bookings if Davao Express Water Taxis deems it to be unsafe to travel. When Davao Express Water Taxis cancels any booking due to weather conditions, there will be no cost to the passenger and no culpability against Davao Express Water Taxis by the passenger for the cancelled transfer.
 
DEWT is committed to be on time and make your travel with us to be pleasurable. Passengers are strongly advised to be assembled and ready to leave their chosen wharf at the time for which they requested their water taxi.
Please contact our office should you have any questions about these Terms and Conditions.
Thank You and enjoy your Davao Express Water Taxi travel.
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